10 Secrets to Build Trust and Credibility With Your Customers

If you want to build trust and credibility with your customers and hold on to them for life, follow these 10 important tips: 1. Avoid selling a solution that isn’t in the customer’s best interest. Sometimes you just don’t have the right solution at the right price. If that is the case, it is always best to be honest with the customer, instead of proposing something which you know will…

Cloud Services: Holes in Corporate Network Security

The most popular uses of cloud services include: storing image scans of passports and other personal documents; synchronization of password, contact list, and email/message databases; creating sites; storing versions of source codes, etc. When cloud-based data storage service Dropbox announced a patched vulnerability in its link generator, it once again sparked online discussions about how important it is to encrypt confidential data before uploading it to an online storage, even…

Germany considers replacing email with typewriters to evade spying

Germany is thinking about using manual typewriters to evade US snooping. According to The Guardian, the head of the Bundestag’s parliamentary inquiry into National Security Agency (NSA) activity in Germany – Christian Democrat politican Patrick Sensburg – said in an interview with Morgenmagazin TV that he and his colleagues were considering tossing email completely. From The Guardian’s translation: Interviewer: Are you considering typewriters? Sensburg: As a matter of fact, we…

CNET website and 1 million passwords compromised by Russian hacker group

CNET, the popular tech news and reviews website, was compromised over the weekend by Russian hackers called “W0rm,” CNET’s parent company, CBS Interactive, confirmed yesterday. Someone using the Twitter handle @rev_priv8 tweeted a screenshot on 12 July which appeared to show contents of the CNET database: w0rm-tweet They then followed up with a tweet on 14 July: A CBS Interactive spokeswoman confirmed that “a few servers were accessed” by the…

Insurers struggle to get grip on burgeoning cyber risk market

PARIS/BOSTON: Insurers are eagerly eyeing exponential growth in the tiny cyber coverage market but their lack of experience and skills handling hackers and data breaches may keep their ambitions in check. High profile cases of hackers seizing sensitive customer data from companies, such as US retailer Target Corp or e-commerce company eBay Inc, have executives checking their insurance policies. Increasingly, corporate risk managers are seeing insurance against cybercrime as necessary…